TERMS & CONDITIONS – ZEN GEM AUSTRALIA

By accessing or purchasing from Zen Gem Australia, you agree to be bound by the following Terms & Conditions. These terms apply to all visitors, customers, and users of our website and services.

Products & Descriptions

All products are described as accurately as possible. Due to the natural nature of crystals, herbs, and handmade items, variations in size, colour, shape, and appearance may occur.

These variations are part of the unique beauty of natural products and are not considered defects.

Metaphysical Disclaimer

Any metaphysical, spiritual, or healing information provided is based on cultural traditions and personal belief systems. Our products are not intended to diagnose, treat, cure, or prevent any medical or psychological condition.

Zen Gem Australia does not replace professional medical, legal, or therapeutic advice.

Pricing & Payments

All prices are listed in Australian Dollars (AUD) unless otherwise stated. We reserve the right to change prices at any time without prior notice.

Orders will not be dispatched until payment has been successfully received.

Shipping & Returns

Shipping times, returns, and exchanges are outlined on our Shipping & Returns page. By placing an order, you agree to those terms.

Limitation of Liability

Zen Gem Australia is not liable for any loss, injury, or damage resulting from the use or misuse of our products. Use all items responsibly and follow any included care or usage instructions.

Intellectual Property

All content, images, branding, and designs on this site are the property of Zen Gem Australia and may not be reproduced without permission.

Changes to Terms

Zen Gem Australia reserves the right to update or modify these Terms & Conditions at any time. Continued use of our website or services constitutes acceptance of any changes.

For questions regarding these terms, please contact us at zengemaustralia@gmail.com.